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Effective solutions to everyday problems EVERY TIME

Worldwide Root Cause Analysis services and training at public and onsite courses

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ACCIDENT & INCIDENT INVESTIGATION

How many accidents has your company recorded in the past year?

Does that number include the number of incidents? Or aren’t they reported?

A company can’t afford to shrug such questions off. It is imperative to conduct workplace accident
investigations and incident investigations in every instance, in order to prevent recurrence.


HOW CAN ARMS RELIABILITY HELP YOU
WITH ACCIDENT AND INCIDENT INVESTIGATIONS?

  • Conduct a comprehensive investigation service by applying the Apollo Root Cause Analysis (ARCA) Methodology
  • Provide an impartial third party view
  • Train internal resources to lead investigations and facilitate the analyses
  • Create a culture of problem solving
  • Deliver skills to solve real world problems more efficiently and effectively every time
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“Shell E&P has adopted the Apollo RCA methodology world-wide as our core RCA methodology…
The methodology is scalable. It can be used for any size and complexity of problem/failure
investigation… The Apollo RCA methodology works and will lead you to problem resolution.”

Engineering AdvisorShell E&P

ABOUT THE METHOD

The Apollo Root Cause Analysis™ method is a new way of thinking that goes far beyond the
traditional root cause analysis problem solving processes.

It facilitates the creation of a common reality, using input from all stakeholders to produce an evidence-based
understanding of the problem and ensures your solutions address proven causes and prevents recurrence.

 

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The Apollo Root Cause Analysis™ method is a 4-stage process
which facilitates a thorough incident investigation.

It makes problem solving easy and gives those who have been
trained the skills to solve real world problems faster,
more efficiently and effectively at any time

KEY BENEFITS OF ADOPTING APOLLO RCA METHODS 

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  • Safer Workplace
  • Less Spend
  • Longer Lasting Solutions
  • Supports continuous improvement


 

AN EFFECTIVE AND EMBEDDED APOLLO RCA PROGRAM
CAN HELP TO ADDRESS AND IMPROVE

  • Lost time due to accidents
  • Non-conformance with legal or internal standards
  • Reportable accidents
  • Safety breaches
  • Defect elimination
  • Environmental impacts
  • Risk management 
  • Customer complaints
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“Problem solving is one of the most critical factors in improving customer satisfaction for our
organization. This training session was an incredible opportunity for my team to explore a proven
methodology to help us all to think and look at problems in a new way. I'm looking forward to my
team and myself using this methodology to improve our application availability”

Director of Information SystemsPrudential Insurance

APOLLO RCA SATISFIES OH&S REGULATORY STANDARDS

  • Provides documentation of a thorough and formal investigation report (i.e. the output from training is that your team will learn how to generate a standard accident and incident investigation report)
  • Analysis of near-misses
  • Achieves and maintains quality control standards 
  • Waste management
  • Supply control
  • Reduce environmental impacts


ARMS RELIABILITY ‘S PRODUCTS AND SERVICES AVAILABLE

 

Root Cause Analysis Training

ARMS Reliability has been delivering training courses in the Apollo Root Cause Analysis methodology throughout the world for the last 17 years both at public training courses and at client sites. In this time we have trained over 20,000 people in this effective problem solving technique, helping individuals and their companies achieve many business improvements.
Screen_Shot_2014-11-18_at_9.39.34_amPublic Training

Our 2 Day Root Cause Analysis Facilitators Course is offered conveniently in major cities and centers worldwide throughout the year. These public training seminars allow companies to send small to medium sized groups of people in a cost effective manner to be trained in Root Cause Analysis

Onsite Training

For larger groups, or for those wishing to complete an investigation on a company specific problem, we offer a variety of onsite training courses which can be tailored.

Who is this training for?

Ideal for anyone who’s job involves problem solving, defect elimination, quality control or incident investigation from any industry.

 

 

Root Cause Analysis Services

Screen_Shot_2014-11-18_at_9.45.19_amOur services are designed to enable you to get the most out of your Root Cause Analysis program. We have root cause analysis experts who can assist in facilitating investigations as well as guiding you through RCA program development, and reviewing and analysing the health of your program to ensure it is meeting your business needs.
In addition to RCA training, companies engage ARMS Reliability for various reasons, including:
  • Facilitate Incident Investigations
  • RCA Program Development and Gap Assessment
  • Continuous Improvement

Mac_ScreenRealityCharting® Software

RealityCharting® is a user friendly software solution created to help people better understand their problems and identify effective solutions that prevent recurrence. 
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"I learnt a lot about problem solving. I thought I knew how to problem solve but after experiencing a
strategic process to follow makes a night and day difference to how I now look at problems. Also
makes me more confident to take on the challenge of investigating any event; hopefully a simple
one first though! Specifics and simplicity are my key take aways."

Graduate Reliability Engineer - BHP Billiton

WE DELIVER WORLDWIDE TRAINING

 

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who we have helped

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